When 2FA is enabled for your account, you will be asked to enter an authentication code when registering an App for the first time.
You'll need to configure your Two-Step Authentication settings before installing the agent. You will only be prompted to enter an authentication code if you've have already configured 2FA preferences.
If you're trying to register a mobile app, click here.
Registering the Desktop App:
- You will be prompted to enter an authentication code during the registration process.
- After you receive your authentication code via your chosen method, enter the authentication code and press the Next button. You can then complete the registration process.
Registering the Outlook Add-In:
- You will be prompted to enter an authentication code when you open Microsoft Outlook.
- Enter the authentication code and press the OK button. You will be prompted for an authentication code when you first register the add-in, when opening a new Outlook profile, or when changing your add-in credentials.